Reference

Terms That Cover How Your Account Works

These terms set out your rights and responsibilities when you access go4baji, make deposits via bKash, Nagad or Rocket, and use any part of the platform. Access and eligibility depend on your local law and the regions we currently serve.

Account eligibility appliesbKash, Nagad, Rocket conduct rulesLocal law and region dependentWe may update terms with noticeOne account per person
go4baji Terms That Cover How Your Account Works
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We apply the same conduct standard across every account regardless of how you deposit — whether that is bKash, Nagad, Rocket or bank transfer. Here is how we manage the key areas these terms cover.

Account Data and Retention

We hold your account data for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of what we hold.

Payment Name Matching

Every bKash, Nagad or Rocket transfer must come from a mobile wallet registered to your own name. Mismatched names trigger a manual review before the deposit is credited.

Account Security Steps

Login uses a one-time PIN sent to your registered mobile number. If you believe your account has been accessed by someone else, contact us immediately so we can lock it.

Requesting Changes or Corrections

If your account details are incorrect or you need to update your registered mobile number, submit a request through Account Settings with a copy of your ID for verification.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms have been applied to your account, our support team can walk you through the specific section. Reach out through any of the channels below — we handle terms-related queries separately from general account help so your question gets to the right person.

Team online

Live Chat

Open the chat icon on any page to speak with our support team directly about a specific clause or an account action you want to question.

Email Support

Send a detailed message to our support address if your query involves account records, transaction history or a formal terms dispute that needs a written response.

Account Help Centre

Log in, go to Account Settings and select Help to submit a terms-related ticket. This route links your query directly to your account record.

Questions About Your Rights and Account Rules

These are the questions we get asked most often about our terms. If your question is not covered here, use the live chat or account help routes listed above.

Yes. The conduct rules are identical across all three mobile wallets. Each deposit must come from a wallet registered in your own name, and the same review process applies if there is a mismatch.

No. These terms permit one account per person. Duplicate accounts are closed when found, and any balance in the secondary account is subject to a review before it is released.

We notify you through your registered contact before material changes take effect. Continuing to use the platform after the notified date means you accept the updated terms.

Contact us via live chat or email with your account ID and the transaction reference. Terms disputes are handled separately and we aim to give you a written response with the relevant clause cited.

Access and eligibility depend on your local law and the regions go4baji currently serves. If your region is not supported, you will see a notice when you try to log in or complete a deposit.

Yes. Submit a request through Account Settings or via email. We will provide a summary of the data tied to your account within a reasonable period, as set out in our data retention policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.